{"id":31,"date":"2014-10-02T09:59:27","date_gmt":"2014-10-02T09:59:27","guid":{"rendered":"http:\/\/software.sil.org\/diagsap\/?page_id=31"},"modified":"2026-09-14T22:27:12","modified_gmt":"2026-09-14T22:27:12","slug":"help","status":"publish","type":"page","link":"https:\/\/software.sil.org\/diagsap\/help\/","title":{"rendered":"Get Help"},"content":{"rendered":"<section class=\"agent-card\" role=\"region\" aria-label=\"Need Personal Help\">\n                <div class=\"agent-header\">\n                    <div class=\"agent-avatar\" aria-hidden=\"true\">\n                        <i class=\"fas fa-headset\"><\/i>\n                    <\/div>\n                    <div class=\"agent-info\">\n                        <h3 class=\"agent-title\">Need Personal Help?<\/h3>\n                        <p class=\"agent-subtitle\">Connect with our expert support agent<\/p>\n                    <\/div>\n                <\/div>\n\n                <p class=\"agent-description\">\n                    Our AI-powered support agent is extremely knowledgeable about\n                    <span class=\"agent-software\">DiagSap<\/span> and can answer most of your questions instantly.\n                    Get expert guidance from an intelligent assistant that knows the software inside and out.\n                <\/p>\n\n                <div class=\"agent-actions\">\n                    <a class=\"agent-button\" href=\"https:\/\/software.sil.org\/diagsap\/help\/agent\/\">\n                        <i class=\"fas fa-headset\"><\/i> Support Agent\n                    <\/a>\n                <\/div>\n            <\/section>\n<h2>More ways to get help<\/h2>\n<div class=\"sil-tile-grid\"><div class=\"sil-tile-card has-image sil-tile-layout-top\" style=\"--sil-tiles-icon-color:var(--sil-tiles-link-blue);\"><div class=\"sil-tile-image\"><span class=\"sil-tile-image-mask\" style=\"--sil-tiles-mask-url:url(&#039;https:\/\/software.sil.org\/diagsap\/wp-content\/uploads\/sites\/81\/2026\/09\/diagsap-icon-faq-1.svg&#039;);\" aria-hidden=\"true\"><\/span><\/div><div class=\"sil-tile-content\"><div class=\"sil-tile-heading\">FAQ<\/div><p>Answers to common questions about using DiagSap.<\/p><\/div><a class=\"sil-tile-overlay\" href=\"https:\/\/software.sil.org\/diagsap\/help\/faq\/\" aria-label=\"FAQ\"><\/a><\/div><div class=\"sil-tile-card has-image sil-tile-layout-top\" style=\"--sil-tiles-icon-color:var(--sil-tiles-link-blue);\"><div class=\"sil-tile-image\"><span class=\"sil-tile-image-mask\" style=\"--sil-tiles-mask-url:url(&#039;https:\/\/software.sil.org\/diagsap\/wp-content\/uploads\/sites\/81\/2026\/09\/diagsap-icon-docs-1.svg&#039;);\" aria-hidden=\"true\"><\/span><\/div><div class=\"sil-tile-content\"><div class=\"sil-tile-heading\">User Documentation<\/div><p>Read the full user guide and quick reference.<\/p><\/div><a class=\"sil-tile-overlay\" href=\"https:\/\/software.sil.org\/diagsap\/learn\/\" aria-label=\"User Documentation\"><\/a><\/div><div class=\"sil-tile-card has-image sil-tile-layout-top\" style=\"--sil-tiles-icon-color:var(--sil-tiles-link-blue);\"><div class=\"sil-tile-image\"><span class=\"sil-tile-image-mask\" style=\"--sil-tiles-mask-url:url(&#039;https:\/\/software.sil.org\/diagsap\/wp-content\/uploads\/sites\/81\/2026\/09\/diagsap-icon-contact-1.svg&#039;);\" aria-hidden=\"true\"><\/span><\/div><div class=\"sil-tile-content\"><div class=\"sil-tile-heading\">Contact Us<\/div><p>Send a question, bug report, or suggestion.<\/p><\/div><a class=\"sil-tile-overlay\" href=\"https:\/\/software.sil.org\/diagsap\/about\/contact\/\" aria-label=\"Contact Us\"><\/a><\/div><div class=\"sil-tile-card has-image sil-tile-layout-top\" style=\"--sil-tiles-icon-color:var(--sil-tiles-link-blue);\"><div class=\"sil-tile-image\"><span class=\"sil-tile-image-mask\" style=\"--sil-tiles-mask-url:url(&#039;https:\/\/software.sil.org\/diagsap\/wp-content\/uploads\/sites\/81\/2026\/09\/diagsap-icon-issue-1.svg&#039;);\" aria-hidden=\"true\"><\/span><\/div><div class=\"sil-tile-content\"><div class=\"sil-tile-heading\">Report an Issue<\/div><p>File a bug or feature request on GitHub.<\/p><\/div><a class=\"sil-tile-overlay\" href=\"https:\/\/github.com\/sillsdev\/diagsap\/issues\" aria-label=\"Report an Issue\" target=\"_blank\" rel=\"noopener\"><\/a><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>More ways to get help<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"hide_sidebar":false,"hide_h1":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":0,"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"wp:attachment":[{"href":"https:\/\/software.sil.org\/diagsap\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}