{"id":31,"date":"2014-10-02T09:59:27","date_gmt":"2014-10-02T09:59:27","guid":{"rendered":"http:\/\/software.sil.org\/dictionaryappbuilder\/?page_id=31"},"modified":"2025-09-30T22:51:06","modified_gmt":"2025-09-30T22:51:06","slug":"help","status":"publish","type":"page","link":"https:\/\/software.sil.org\/dictionaryappbuilder\/help\/","title":{"rendered":"Get Help"},"content":{"rendered":"<section class=\"agent-card\" role=\"region\" aria-label=\"Need Personal Help\">\n                    <div class=\"agent-header\">\n                        <div class=\"agent-avatar\" aria-hidden=\"true\">\n                            <i class=\"fas fa-headset\"><\/i>\n                        <\/div>\n                        <div class=\"agent-info\">\n                            <h3 class=\"agent-title\">Need Personal Help?<\/h3>\n                            <p class=\"agent-subtitle\">Connect with our expert support agent<\/p>\n                        <\/div>\n                    <\/div>\n\n                    <p class=\"agent-description\">\n                        Our AI-powered support agent is extremely knowledgeable about\n                        <span class=\"agent-software\"> Dictionary App Builder<\/span> and can answer most of your questions instantly.\n                        Get expert guidance from an intelligent assistant that knows the software inside and out.\n                    <\/p>\n\n                    <div class=\"agent-actions\">\n                        <a class=\"agent-button\" href=\"https:\/\/software.sil.org\/dictionaryappbuilder\/help\/agent\/\">\n                            <i class=\"fas fa-headset\"><\/i> Support Agent\n                        <\/a>\n                    <\/div>\n                <\/section>\n<h2>Additional Help<\/h2>\n<h3>Installation Help<\/h3>\n<p>If you need help installing and using Dictionary App Builder, the first place to look is in the <a href=\"http:\/\/software.sil.org\/dictionaryappbuilder\/resources\/\">Documentation<\/a>. Please follow the instructions carefully and let us know if there are any sections that need to be made clearer.<\/p>\n<h3>Have a question or advice to share with others?<\/h3>\n<p>Check out the Dictionary App Builder category of the <a href=\"https:\/\/community.software.sil.org\/c\/dab\">Language Software Community<\/a>. You can interact with this site either on the web, or if you prefer, you can set things up so that it acts like an email list.<\/p>\n<h3>Have a feature suggestion?<\/h3>\n<p>Make a new feature suggestion or vote on other people&#8217;s at the <a href=\"https:\/\/community.software.sil.org\/c\/dab\/feature-requests\">Language Software Community feature requests page<\/a>.<\/p>\n<h3>Think you&#8217;ve found a bug?<\/h3>\n<p>If you have a bug report or need additional help in using the software please contact us using the <strong>Create a ticket<\/strong> button below.<\/p>\n<p>We have a new ticket system hosted on Freshdesk.com please submit your tickets via the <strong>Create a ticket<\/strong> link below. You can create an account if you want (or use an existing Google, Facebook or Twitter account), so you can keep track of your tickets online.<\/p>\n<p><a class=\"btn btn-lg btn-contact\" style=\"margin-top: 1em; padding-left: 2em; padding-right: 2em;\" href=\"https:\/\/sil-appbuilder.freshdesk.com\/support\/tickets\/new\" target=\"_blank\" rel=\"noopener\">Create a ticket<\/a><\/p>\n<p><!-- ### Think you've found a bug? If you have a bug report or need additional help in using the software please contact us using the form below. #### We have had some issues with the contact form. If you don't hear back in a few days, please use the [DAB Community](https:\/\/community.software.sil.org\/c\/dab) and let us know. - [contact-form-7 id=\"157\" title=\"Main Contact Form\"] --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Additional Help Installation Help If you need help installing and using Dictionary App Builder, the first place to look is in the Documentation. Please follow the instructions carefully and let us know if there are any sections that need to be made clearer. Have a question or advice to share with others? Check out the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"hide_sidebar":false,"hide_h1":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":20,"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":806,"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/pages\/31\/revisions\/806"}],"wp:attachment":[{"href":"https:\/\/software.sil.org\/dictionaryappbuilder\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}