{"id":160,"date":"2022-01-06T11:24:40","date_gmt":"2022-01-06T11:24:40","guid":{"rendered":"https:\/\/software.sil.org\/flextrans\/?page_id=160"},"modified":"2025-10-02T01:18:04","modified_gmt":"2025-10-02T01:18:04","slug":"help","status":"publish","type":"page","link":"https:\/\/software.sil.org\/flextrans\/help\/","title":{"rendered":"Get Help"},"content":{"rendered":"
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Need Personal Help?<\/h3>\n

Connect with our expert support agent<\/p>\n <\/div>\n <\/div>\n\n

\n Our AI-powered support agent is extremely knowledgeable about\n FLExTrans<\/span> and can answer most of your questions instantly.\n Get expert guidance from an intelligent assistant that knows the software inside and out.\n <\/p>\n\n

\n \n <\/i> Support Agent\n <\/a>\n <\/div>\n <\/section>\n

Self-Help Resources<\/h2>\n

See the Resources<\/a> page for documentation<\/a>, training videos, and more.<\/p>\n

See the Common Questions<\/a> page for the FAQ.<\/p>\n

Is FLExTrans<\/strong> supported by SIL?<\/h2>\n

As FLExTrans<\/strong> is distributed at no cost, we are unable to provide a commercial level of personal technical support. However, we are diligent in resolving problems that are reported to us as soon as practically possible.<\/p>\n

How can I get support for this tool?<\/h2>\n

We envision FLExTrans<\/strong> being community-supported, where people contribute as and when they are able, helping each other solve issues that arise. The best place to receive such support is to use the FLExTrans support forum<\/strong><\/a>. Please scan the existing topics posted on the forum before raising a new topic.<\/p>\n

How to provide feedback?<\/h2>\n

We hope that you will report problems so they can be addressed in future releases. Even if you are not having any specific problems, but have ideas about how this tool could be improved, we want to hear your suggestions. Ideally, you should give feedback through the\u00a0GitHub Issue Tracker<\/a> or via the above-mentioned\u00a0FLExTrans support forum<\/strong><\/a>.<\/p>\n

Contact<\/h2>\n

If accessing help through any of the above-mentioned sites is a concern, or posting a question to a public forum is less than ideal, then please use the form below to contact us.<\/p>\n\n

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