{"id":31,"date":"2014-10-02T09:59:27","date_gmt":"2014-10-02T09:59:27","guid":{"rendered":"http:\/\/software.sil.org\/tagmukay\/?page_id=31"},"modified":"2025-01-07T21:44:07","modified_gmt":"2025-01-07T21:44:07","slug":"support","status":"publish","type":"page","link":"https:\/\/software.sil.org\/tagmukay\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>As these fonts are distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us.<\/p>\n<p>Please note that this font is intended for use by experienced computer users. Installing and using this font may not be a trivial matter. The most effective technical support is usually provided by an experienced computer user who can personally sit down with you at your computer to troubleshoot the problem.<\/p>\n<p>Before requesting technical support, please <strong>carefully read all the documentation included with the fonts and linked pages on the web site<\/strong>. The <a href=\"resources\">Resources page<\/a> is a good place to begin.<\/p>\n<h3>Language Software Community<\/h3>\n<p><a href=\"https:\/\/community.software.sil.org\/c\/silfonts\" class=\"external\"><img decoding=\"async\" class=\"lsc\" src=\"\/wp\/wp-content\/uploads\/2017\/02\/LSC_icon_80x80.png\" title=\"Go to Language Software Community for SIL Fonts &raquo;\" \/><\/a><\/p>\n<p class=\"lsc\">Support from other software users may be available through the <a href=\"https:\/\/community.software.sil.org\/c\/silfonts\" class=\"external\">SIL Language Software Community<\/a>. This community will be growing to become the major source of software support.<\/p>\n<p>If that fails to answer your question, or you have a bug report, feature suggestion, or need help using the software, please contact us using the form below.<\/p>\n<hr \/>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f157-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"157\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/tagmukay\/wp-json\/wp\/v2\/pages\/31#wpcf7-f157-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"157\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f157-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Your Name (<i>required<\/i>)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>Your Email (<i>required<\/i>)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Type\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"type\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Download help\">Download help<\/option><option value=\"Installation help\">Installation help<\/option><option value=\"Bug report\">Bug report<\/option><option value=\"Feature suggestion\">Feature suggestion<\/option><option value=\"I want to help develop the software\">I want to help develop the software<\/option><option value=\"General question\">General question<\/option><\/select><\/span>\n<\/p>\n<p>Subject\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p>Your Message\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p>\n\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><input type=\"reset\" text=\"Reset\" onclick=\"javascript:grecaptcha.reset();\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"234\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>As these fonts are distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us. Please note that this font is intended for use by experienced computer users. Installing and using this font may not be a trivial [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"hide_sidebar":false,"hide_h1":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":8,"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":485,"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/pages\/31\/revisions\/485"}],"wp:attachment":[{"href":"https:\/\/software.sil.org\/tagmukay\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}