{"id":31,"date":"2014-10-02T09:59:27","date_gmt":"2014-10-02T09:59:27","guid":{"rendered":"http:\/\/software.sil.org\/taiheritage\/?page_id=31"},"modified":"2024-10-25T18:44:37","modified_gmt":"2024-10-25T18:44:37","slug":"support","status":"publish","type":"page","link":"https:\/\/software.sil.org\/taiheritage\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<h2>Support options<\/h2>\n<p>As this font is distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us.<\/p>\n<p>Before requesting technical support, please <strong>carefully read all the documentation included with the fonts and linked pages on the web site<\/strong>. The <a href=\"resources\">Resources page<\/a> is a good place to begin.<\/p>\n<h2>Language Software Community<\/h2>\n<p>For person-to-person support visit the <a href=\"https:\/\/community.software.sil.org\/c\/silfonts\">SIL Language Software Community<\/a>, where font developers and users can help each other. These support discussions can also help others in the future.<\/p>\n<h2>Reporting bugs and feature requests<\/h2>\n<p>If you have a bug to report or a suggestion for how we could improve the font please create an issue in the <a href=\"https:\/\/github.com\/silnrsi\/font-taiheritagepro\/issues\" target=\"_blank\" rel=\"noopener\">Github Tai Heritage Pro project<\/a>.<\/p>\n<h2>Contact form<\/h2>\n<p>If the documentation and community fail to answer your question or need further help using the font, please contact us using the form below.<\/p>\n<hr \/>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f157-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"157\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/taiheritage\/wp-json\/wp\/v2\/pages\/31#wpcf7-f157-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"157\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f157-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p>Your Name (<i>required<\/i>)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p>Your Email (<i>required<\/i>)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Type\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"type\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Download help\">Download help<\/option><option value=\"Installation help\">Installation help<\/option><option value=\"Bug report\">Bug report<\/option><option value=\"Feature suggestion\">Feature suggestion<\/option><option value=\"I want to help develop the software\">I want to help develop the software<\/option><option value=\"General question\">General question<\/option><\/select><\/span>\n<\/p>\n<p>Subject\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p>Your Message\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p>\n\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/><input type=\"reset\" text=\"Reset\" onclick=\"javascript:grecaptcha.reset();\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"125\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Support options As this font is distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us. Before requesting technical support, please carefully read all the documentation included with the fonts and linked pages on the web site. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"hide_sidebar":false,"hide_h1":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":11,"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":510,"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/pages\/31\/revisions\/510"}],"wp:attachment":[{"href":"https:\/\/software.sil.org\/taiheritage\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}