Is PTXprint supported by SIL?

As PTXprint is distributed at no cost, we are unable to provide a commercial level of personal technical support. However, we are diligent in resolving problems that are reported to us as soon as practically possible.

How can I get support for this tool?

PTXprint is a community-driven effort, where people contribute as and when they are able, helping each other solve issues that arise. The best place to receive such support from the community of users is to use the PTXprint category of the support.bible site. Please scan and search the existing questions posted at the site before asking a new question. The <tags> are also useful for finding related posts on a particular topic.

How to provide feedback?

We hope that you will report problems so they can be addressed in future releases. Even if you are not having any specific problems, but have ideas about how this tool could be improved, we want to hear your suggestions. Ideally, you should give feedback through the GitHub issue tracker or via the above-mentioned PTXprint support site.

Contact

If accessing help through any of the above-mentioned sites is a concern, or posting a question to a public forum is less than ideal, then please use the form below to contact us.