Create documentation to clarify product features for developers and users. Plan major updates, select management tools, and author content that supports diverse technical backgrounds.
We are seeking full-time and volunteer professional Technical Writers to research our products, services, and technology to be documented and easily understood by our developers and user communities.
SIL Global is a faith-based nonprofit organization committed to serving translation teams worldwide. If you believe, as we do, that all languages are of value, form an integral part of people's identity, and have the potential to serve them in a rapidly changing world, then you can be part of a software team serving translation teams worldwide.
A Technical Writer is responsible for creating documentation that clarifies the product's features and benefits, analyzing existing documentation for gaps, and interviewing developers and users to verify, reorganize, maintain, and write documentation for various platforms. They will author content that supports users from a wide variety of backgrounds, from very basic to highly technical users.
Technical Writers need experience in writing technical documentation. Successful candidates should also have experience conducting research for their clients. A bachelor's degree in communications, professional writing, or equivalent work experience is preferred, but we care more for a heart and mind that are always learning.
Will complete the initial IT Software Department training program and relevant portions of IT Orientation.