As this font is distributed at no cost, we are unable to provide a commercial level of personal technical support. We will, however, try to resolve problems that are reported to us.
Before requesting technical support, please carefully read all the documentation included with the fonts and linked pages on the web site. The Resources page is a good place to begin.
Language Software Community
For person-to-person support visit the SIL Language Software Community, where font developers and users can help each other. These support discussions can also help others in the future.
Reporting bugs and feature requests
If you have a bug to report or a suggestion for how we could improve the font please create an issue in the Github Scheherazade New project or contact us directly.
If the documentation and community fail to answer your question or need further help using the font, please contact us using the form on the Scheherazade New web site.